Start your return
Not the mattress for you? Tell us a little about it and we take it from there — free pickup, full refund.
What happens next
1
You send this form
Your order number, when you bought it, and what is not working out.
2
We reply in one business day
A real person in Canada confirms your trial window and answers any question.
3
We book a free pickup
A courier collects the mattress from your home at no cost to you.
4
You get a full refund
We refund the full purchase price once the mattress is collected.
The trial runs from night 30 to night 120 — give your body time to adjust first. Unopened accessories are returnable within 30 days; use the contact form for those.